Solutions

At Soft & Solution, we develop digital solutions built to face real-world challenges. Our services cover the full digital transformation cycle, from strategic planning and system development to process automation and cybersecurity. With long-term technical support, we cover the entire digital transformation lifecycle.

OUR CORE SERVICES

Custom Software & System Development

• ERP, CRM, HRM and dedicated platforms for all organizational levels.
• Full-service approach: setup, maintenance, and updates
• Real-life example: QKB — 24/7 online business registration with zero in-person contact
• Our Impact: Improved transparency and ease of doing business.

Mobile Application Development

• Native development for iOS, Android, and Windows
• Emphasis on intuitive design, performance, and security
• Seamless integration with existing systems and access control
• Real-life example: ALPay - Mobile app for electronic payments and payroll distribution
• Our Impact: Increased active users and simplified interaction

Web Application Development

• Concept validation and use of modern technology stacks
• Advanced UI/UX with smooth animations
• Backend with scalable architecture and built-in security modules
• Our Impact: Faster application times, elimination of manual errors

Website Design & Development

• Strategic information architecture and UX research
• Fully responsive design for all devices
• Over 100-point security and performance testing
• Real-life example: Municipality of Tirana & ASHK websites with modern design and optimized navigation
• Our Impact: Higher accessibility and reduced technical complaints

Cybersecurity & Maintenance

• Multi-layered protection: SSL, automatic backups, plugin updates, system monitoring
• Dedicated support and continuous audits
• Real-life example: e-Albania - High-level security for over 2 million users
• Our Impact: Certified Security without Reported Incidents

Marketing & SEO

• Custom digital strategies to increase visibility
• SEO optimization and social media integration
• Performance analytics and ongoing content improvement

Software Testing & Quality Assurance

• Functional, performance, security, and usability testing
• QA for third-party software and full documentation of quality benchmarks
• Real-life example: e-Leje - Scalability testing across all municipalities
• Impact metric: 100% uptime during peak usage, application processing time cut in half

Our Products

In addition to custom-built platforms, Soft & Solution offers ready-to-use products designed according to high national and international standards. These solutions are secure, certified, and easy to use, ideal for any institution or business seeking efficiency and technological reliability.

The Innovative Digital Payment App for Albania

Alpay enables users to manage their personal and day-to-day finances, turning their smartphone into a secure digital wallet. The platform is available on Android, iOS, and Web, with dedicated features for both administrators and staff, giving you full access, anytime and anywhere.

With Alpay, you can:

•Transfer money in real time, with no delays.

•Make payments using your phone, no cash needed.

•Pay utility bills in just seconds.

•Save and invest directly from the app.

•Add funds to your wallet with high-level security.

•Make payments via QR code or mobile number.

The All-in-One Financial Platform for Albanian Businesses

Certified by DPT and AKSHI, SmartFin is designed to help businesses simplify their daily financial processes. Thanks to an agreement between QKB and IEF, this innovative solution is offered free of charge to all businesses in Albania.

With SmartFin, you can:

•Easily issue e-invoices in full compliance with the fiscalization process

•Manage accounting and keep full control over your income and expenses

•Monitor real-time financial data for a clear and accurate financial overview

THE TECHNOLOGY BEHIND OUR SOLUTIONS

CLOUD-NATIVE ARCHITECTURE

Our systems are built on a cloud-native infrastructure, providing:

High flexibility
Consistent performance at every level
Easier maintenance and modular service separation

AI INTEGRATION, PROCESS AUTOMATION, & REACTIVE SYSTEMS

Advanced technologies for process optimization, providing:

Automation of complex workflows
Integration with artificial intelligence
Reactive systems for real-time data processing

BLOCKCHAIN FOR DIGITAL SIGNATURES & DATA STORAGE

We use blockchain technology to ensure:

Maximum security and transparency for your data
Tamper-proof validation of digital signatures
Secure data storage on the blockchain

OPTIMIZED UI/UX FOR MULTI-DEVICE

Seamless user experience across all devices, providing:

Responsive design for every screen size
Intuitive interfaces for easy navigation
Cross-device testing to ensure consistency